FeaturesStreamline Supporter Management with New Recurring Donor Portal

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Photo of recurring donor updating their credit card information using raisin Recurring Donor Portal
Nurturing your sustaining donors and retaining their support over time is equally as important as acquiring their first recurring gift.

Our new Recurring Donor Portal streamlines management of these key supporters by making it quick and easy for them to directly update their profile without having to contact your staff. Accessible to recurring donors through a unique payment update link that's sent in an automated email, the portal is fully secure for donors to make the necessary changes to keep their gift processing and to keep you up-to-date with their latest contact details.

Update credit card information

Unexpected changes to your supporters' card details can interrupt their recurring donation schedules. Upon accessing the portal via their unique link, your donors are able to quickly enter their new card information and submit for automatic re-processing. 

Address details to reflect a new location

The Portal also allows donors to keep you in the loop on changes to their address. If a donor's address is modified, it will update their user profile and be reflected in your downstream systems to keep your records up-to-date.

Modify their recurring donation amount 

Donors have the flexibility to change their recurring donation amount, either to increase their committment to the cause or reduce their recurring gift, but still maintain their support of your cause.

Screenshot of recurring donor portal

Customizable to your brand and campaign

The Donor Portal is customizable within the specific campaign to ensure brand recognition, consistency in look and feel and stewardship of your sustaining donors. Using the vast drag-and-drop content library at your fingertips, get creative with content and imagery that acknowledges their commmittment to the organization, provides updates on your work, and communicates a shared passion for furthering your mission together. When donors feel appreciated and informed, they are more likely to continue supporting the organization and may even increase their level of giving.

Mobile responsive

As is standard to all raisin features and functionality, the Recurring Donor Portal is designed mobile-first so that donors can make update their details and continue their support of your cause from any device.

The Recurring Donor Portal not only helps ensure continuity of vital recurring giving, but frees up valuable administrative time that will allow you to expand your recurring program and foster even deeper relationships with your donors. By cultivating relationships with new and existing donors, your organization can continue to build a foundation of support that will make a meaningful impact in the world. Contact us to see how raisin can help.
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